Welcome to Meedax Cosmetics ("we", "us", "our"). These Terms & Conditions ("Terms") govern your use of our website, products, and services. By accessing or purchasing from our site, you agree to these Terms.

Eligibility & Account

1.You must be at least 18 years old or use the site under the supervision of a parent/guardian.

2.You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

3.Information provided must be accurate, current, and complete. We may suspend or terminate accounts with inaccurate information.

Products, Ingredients & Safety

1.We aim to display product information, ingredients, and directions with reasonable accuracy. Minor variations in packaging/labeling may occur.

2.Perform a patch test before first use. Discontinue use if irritation occurs and consult a professional if needed.

3.Our products are for external use only and are not intended to diagnose, treat, cure, or prevent any disease.

4.Individual results may vary due to skin type, usage habits, environment, and other factors.

Orders & Acceptance

1.Your order is an offer to buy. We may accept or reject any order at our sole discretion.

2.Order acceptance occurs when we send an order confirmation or dispatch the product, whichever happens first.

3.We may cancel or limit quantities due to stock issues, pricing errors, suspected fraud, or regulatory constraints. If charged, you will receive a refund for canceled items.

Pricing, Payments & Taxes

1.All prices are listed in INR unless stated otherwise and are subject to change without notice.

2.Prices are exclusive of applicable taxes, duties, and shipping unless stated as inclusive.

3.We accept the payment methods shown at checkout. By submitting payment information, you represent that you are authorized to use the chosen method.

4.In case of pricing errors, we may cancel the order or contact you to confirm the correct price before proceeding.

Shipping & Delivery

1.Estimated delivery times are indicative and not guaranteed.

2.Risk of loss passes to you upon delivery to the shipping address provided.

3.Please inspect packages upon receipt and notify us promptly of any damage, leakage, or missing items.

Returns, Replacements & Refunds

1.For hygiene and safety reasons, opened or used cosmetic products may not be eligible for return unless defective or damaged on arrival.

2.To request a return or replacement, contact us within 48 hours of delivery with order details and clear photos (if applicable).

3.Approved refunds are processed to the original payment method within a reasonable time. Shipping fees are usually non-refundable unless we made an error.

Promotions, Coupons & Gift Cards

1.Promotions and coupons are subject to specific terms and may be modified or withdrawn at any time.

2.Coupons cannot be combined unless expressly permitted. Expired coupons have no value.

3.Gift cards/vouchers are non-refundable and redeemable only as described on the card.

User Content & Reviews

1.By submitting reviews, photos, or comments, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, and display such content for marketing and service improvement.

2.You represent that your submissions are truthful, based on your own experience, and do not infringe any third-party rights.

3.We may moderate, edit, or remove content that is unlawful, misleading, or violates these Terms.

Acceptable Use

1.Do not misuse the site by introducing viruses, malware, or harmful code, attempting unauthorized access, or disrupting services.

2.Do not use our products or site for illegal purposes or to violate any applicable laws or regulations.

Intellectual Property

1.All content, trademarks, logos, product names, text, images, and designs are the intellectual property of Meedax Cosmetics or its licensors.

2.You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

Third-Party Links & Services

1.We may link to third-party sites for convenience. We are not responsible for their content, policies, or practices.

2.Your use of third-party services (including payment gateways and courier partners) is subject to their own terms.

Privacy

Your use of the site is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data.

Disclaimer of Warranties

Our site and products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

1.To the maximum extent permitted by law, Meedax Cosmetics shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

2.Our total aggregate liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

Indemnity

You agree to indemnify and hold harmless Meedax Cosmetics, its officers, employees, and partners from any claims arising out of your misuse of the site or breach of these Terms.

Compliance & Regulatory

1.We comply with applicable Indian cosmetic standards and labeling requirements to the extent required for our products.

2.Where required, products are manufactured/packed under relevant licenses. Details appear on product labels.

Suspension & Termination

We may suspend or terminate your access for violations of these Terms, fraudulent activity, or as required by law.

Changes to Terms

We may update these Terms periodically. Changes take effect upon posting on the site with an updated effective date.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the Republic of India, without regard to conflict of law provisions. Courts in Maharashtra, India shall have exclusive jurisdiction, subject to applicable consumer protection laws.